Validation and real-time
visibility of returns is an issue

Why?

Data silos

Manual processing

Legacy systems

How can returns be
reduced
while improving profitability
 and customer
experience?

Our solutions suite

Blubirch Grading

System-driven product condition assessment

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Blubirch After-Sales Assistant

Streamline your post-purchase journey

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Blubirch Markdown

Align speed and discount for slow-moving stock

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Blubirch Customer Returns

Eliminate invalid returns and improve customer experience

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Blubirch Warranty Returns

Detect fraud, improve after-market excellence and reduce warranty costs

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Blubirch EOL Returns

Enhance visibility and reduce handling costs

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Blubirch Trade-In

Unlock best value for exchange

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Blubirch Returns Processing

Reduce cost of managing returns

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Blubirch Remarketing

Speedy and optimal recovery

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Blubirch Renewed

Offer quality second-life
inventory

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Blubirch Grading

System-driven product condition assessment

border

Blubirch After-Sales Assistant

Streamline your post-purchase journey

border

Blubirch Markdown

Align speed and discount for slow-moving stock

border

Blubirch Customer Returns

Eliminate invalid returns and improve customer experience

border

Blubirch Warranty Returns

Detect fraud, improve after-market excellence and reduce warranty costs

border

Blubirch EOL Returns

Enhance visibility and reduce handling costs

border

Blubirch Trade-In

Unlock best value for exchange

border

Blubirch Returns Processing

Reduce cost of managing returns

border

Blubirch Remarketing

Speedy and optimal recovery

border

Blubirch Renewed

Offer quality second-life inventory

border

Unlocking the potential
of the network

Blubirch Grading

System-driven product condition assessment

FEATURED BENEFITS

Enable an auditable digital journey with Al/ML-driven grading

Capture accurate condition of the product along with images and videos

Eliminate unwarranted returns at source

Recover from vendor or 3PL in case of an item mismatch

Automate disposition decision for maximum recovery

Blubirch After-Sales Assistant

Streamline your post-purchase journey

FEATURED BENEFITS

Get direct access to your end customer, regardless of the channel of purchase

Improve product registration manifold

Reduce inbound call costs by 60%

Enhance customer lifetime value through sale of AMC and accessories

Achieve EPR goals by running buyback/exchange programs

Blubirch Markdown

Align speed and discount for
slow-moving stock

FEATURED BENEFITS

Maximize recovery by using SKU and store-specific markdown recommendations

Improve speed and accuracy through self-learning model for constant improvement

Check possible impact using what-if scenarios

Improve recovery by realigning inventory to demand

Get to know "no-markdown" cost

Blubirch Customer Returns

Eliminate invalid returns and
improve customer experience

FEATURED BENEFITS

Reduce return risks using dynamic return policies based on customer profile

Improve return policy and reinforce through auto validation

Ensure item condition through system-driven contextual item grading

Dynamic returns claim resolution to reduce returns

Avoid manual errors through auto disposition of items for correct downstream action

Reduce logistics cost using auto routing of items

Blubirch Warranty Returns

Detect fraud, improve after-market excellence
and reduce warranty costs

FEATURED BENEFITS

Track and measure cost of warranty for each item

Eliminate warranty leakages through auto validation

Improve customer satisfaction by reducing warranty servicing time

Reduce warranty return collection TAT through tracking and auto routing

Blubirch EOL Returns

Improve visibility and reduce
handling costs

FEATURED BENEFITS

Pull back demo units, unsold units, decommissioned units or end of lease units

Get visibility of in-transit pull back inventory

Grade and sort items at the origin or warehouse

Link units and box to reduce operational efforts at warehouse

Eliminate manual errors by automating downstream disposition

Expedite and maximize recovery through integrated liquidation module

Blubirch Trade-In

Unlock best value for exchange

FEATURED BENEFITS

Enable multiple vendors to put their buyback rates

Run multi-asset "trade-in" programs

Uplift buyback offers with inputs from brands or your own marketing budget

Create various rules controlling a buyback offer

Auto calculate best offer available and present the same to customers

Leverage APIs to integrate logistics app

Auto validation with brand for iPhone and Samsung mobiles

Easy claim with brands for brand-funded buyback offers

Blubirch Returns Processing

Improve visibility and reduce
handling costs

FEATURED BENEFITS

Pull back demo units, unsold units, decommissioned units or end of lease units

Get visibility of in-transit pull back inventory

Grade and sort items at the origin or warehouse

Link units and box to reduce operational efforts at warehouse

Eliminate manual errors by automating downstream disposition

Expedite and maximize recovery through integrated liquidation module

Blubirch Remarketing

Speedy and optimal recovery

FEATURED BENEFITS

Routes items to one of the many channels possible, i.e., B2B or B2C

Use private or public marketplace

Leverage Blubirch buyer base for your marketplace

Get pricing guidance from AI/ML BB pricing engine

Auto making of lots with defined criteria

Keep it operationally light with Blubirch managing buyers' communication and collecting payments

Have granular insights on liquidation

Blubirch Renewed

Offer quality second-life inventory

FEATURED BENEFITS

Managed plug and play "second-life" platform

Brand the second-life page as integral part of your portal

Refurbish and certify second-life inventory for better customer experience

Leverage Blubirch warranty for Blubirch certified products

Give your customers another reason to visit your portal

Blubirch Grading

System-driven product condition assessment

FEATURED BENEFITS

Enable an auditable digital journey with Al/ML-driven grading

Capture accurate condition of the product along with images and videos

Eliminate unwarranted returns at source

Recover from vendor or 3PL in case of an item mismatch

Automate disposition decision for maximum recovery

Blubirch After-Sales Assistant

Streamline your post-purchase journey

FEATURED BENEFITS

Get direct access to your end customer, regardless of the channel of purchase

Improve product registration manifold

Reduce inbound call costs by 60%

Enhance customer lifetime value through sale of AMC and accessories

Achieve EPR goals by running buyback/exchange programs

Blubirch Markdown

Align speed and discount for
slow-moving stock

FEATURED BENEFITS

Maximize recovery by using SKU and store-specific markdown recommendations

Improve speed and accuracy through self-learning model for constant improvement

Check possible impact using what-if scenarios

Improve recovery by realigning inventory to demand

Get to know "no-markdown" cost

Blubirch Customer Returns

Eliminate invalid returns and
improve customer experience

FEATURED BENEFITS

Reduce return risks using dynamic return policies based on customer profile

Improve return policy and reinforce through auto validation

Ensure item condition through system-driven contextual item grading

Dynamic returns claim resolution to reduce returns

Avoid manual errors through auto disposition of items for correct downstream action

Reduce logistics cost using auto routing of items

Blubirch Warranty Returns

Detect fraud, improve after-market excellence
and reduce warranty costs

FEATURED BENEFITS

Track and measure cost of warranty for each item

Eliminate warranty leakages through auto validation

Improve customer satisfaction by reducing warranty servicing time

Reduce warranty return collection TAT through tracking and auto routing

Blubirch EOL Returns

Improve visibility and reduce
handling costs

FEATURED BENEFITS

Pull back demo units, unsold units, decommissioned units or end of lease units

Get visibility of in-transit pull back inventory

Grade and sort items at the origin or warehouse

Link units and box to reduce operational efforts at warehouse

Eliminate manual errors by automating downstream disposition

Expedite and maximize recovery through integrated liquidation module

Blubirch Trade-In

Unlock best value for exchange

FEATURED BENEFITS

Enable multiple vendors to put their buyback rates

Run multi-asset "trade-in" programs

Uplift buyback offers with inputs from brands or your own marketing budget

Create various rules controlling a buyback offer

Auto calculate best offer available and present the same to customers

Leverage APIs to integrate logistics app

Auto validation with brand for iPhone and Samsung mobiles

Easy claim with brands for brand-funded buyback offers

Blubirch Returns Processing

Improve visibility and reduce
handling costs

FEATURED BENEFITS

Pull back demo units, unsold units, decommissioned units or end of lease units

Get visibility of in-transit pull back inventory

Grade and sort items at the origin or warehouse

Link units and box to reduce operational efforts at warehouse

Eliminate manual errors by automating downstream disposition

Expedite and maximize recovery through integrated liquidation module

Blubirch Remarketing

Speedy and optimal recovery

FEATURED BENEFITS

Routes items to one of the many channels possible, i.e., B2B or B2C

Use private or public marketplace

Leverage Blubirch buyer base for your marketplace

Get pricing guidance from AI/ML Blubirch pricing engine

Auto making of lots with defined criteria

Keep it operationally light with Blubirch managing buyers' communication and collecting payments

Have granular insights on liquidation

Blubirch Renewed

Offer quality second-life inventory

FEATURED BENEFITS

Managed plug and play "second-life" platform

Brand the second-life page as integral part of your portal

Refurbish and certify second-life inventory for better customer experience

Leverage BB warranty for BB certified products

Give your customers another reason to visit your portal

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Like the idea of
streamlining your returns?

Book a demo with us and know how our innovative solutions can help you achieve it

Book a demo